So what you guys are saying is that we just accept rude and unacceptable service just because they are helping our economy, or that poor service is everywhere?
I was taught by the majority of my former managers to be courteous to the customer, to know where to find products in the store (didn't matter if it was my department or not), how to count change back to the customer (not just quote the register or receipt), and the managers are directly responsible for the behavior of their employees.
None of this is happening at Wal-Mart. If an eating establishment gave you bad service you would not wish to go back, because there are plenty of other eating places out there; however, with Wal-Mart quickly becoming a monopoly, there are few other places to go to for your general merchandise.
Big business will never learn, if the consumers do not stand up for themselves. Just like the government will slowly take away our rights if we keep allowing them to do so. We have to start standing up for what is right somewhere, and I am starting Wal-Mart.
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Success breeds success. (People who are successful find it easy to repeat their success).
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