Reply to Comments Made About My Recent Wal-Mart Blog

So what you guys are saying is that we just accept rude and unacceptable service just because they are helping our economy, or that poor service is everywhere?

I was taught by the majority of my former managers to be courteous to the customer, to know where to find products in the store (didn't matter if it was my department or not), how to count change back to the customer (not just quote the register or receipt), and the managers are directly responsible for the behavior of their employees.

None of this is happening at Wal-Mart. If an eating establishment gave you bad service you would not wish to go back, because there are plenty of other eating places out there; however, with Wal-Mart quickly becoming a monopoly, there are few other places to go to for your general merchandise.

Big business will never learn, if the consumers do not stand up for themselves. Just like the government will slowly take away our rights if we keep allowing them to do so. We have to start standing up for what is right somewhere, and I am starting Wal-Mart.

I Am Not Setting Foot in Wal-Mart Again!

I have finally been pushed over the edge. I am boycotting Wal-Mart, even if it cost me more to buy my products elsewhere!

Wal-Mart has been known in recent years for not only offering products and good prices but also for their lack of customer services. It is this lack of customer service that is causing me to shop elsewhere. 

This morning, before church, I went grocery shopping. At least 5 times I walked down aisles with employees working and I was never acknowledged. Three times I had trouble finding specific products and when I finally found someone who recognized I was there and asking them a question, they just looked at me and said, "I don't know." and went right back to work. One nice lady did finally help me, but I cannot give her any credit, because she was not wearing a name tag. When I finally reached the check out lanes, I started to walk up to an open register. The employee was starting to walk off and when she saw me coming, she let out a big sigh and said, "Crap, my relief shift should have been here by now, and I need to go." She reluctantly started to ring up purchases, the whole time letting out signs and complaining that she, "really needed to go." (Go where? to the bathroom, home, on break?) When I paid for my purchases, she just slapped the change back into my hand, after looking on the receipt to make sure she had the correct amount, and said in a frustrated tone, "Come back." 

No! I will not go back! I am tired of being treated like an "Untouchable" to be looked down on. I am tired of waiting almost an hour, at times, to check out, when there are lanes that could be opened. I am tired of being ignored by employees, that is if I can find one to even help me when I need help. I am tired of managers making excuses about why, "they have a hard time finding good employees." I am tired of Wal-Mart and their crappy attitude. 

I am taking my business elsewhere. I don't care if it cost me more money, I will not step foot in another Wal-Mart until I hear a public announcement that Wal-Mart, Inc., is making steps to improve customer service nation wide. 

Join me in my boycott! Wal-Mart will never improve unless we take a chunk out of their profits. 

Tis the Season to Be Jolly and Overcrowded

Tis the season to be Jolly, Fa-la-la-la-laa, La-la-la-la!
Go to Wal-Mart it's overcrowded, Fa-la-la-la-laa, Hey, I need some service over here!

This time of the year creates so many mixed feelings for me. I love the weather. I love the tradition of putting up the Christmas Tree (ours goes up tomorrow). I love the focus on the birth of Jesus. I like watching Rudolph the Red-Nosed Reindeer, How the Grinch Stole Christmas and A Charlie Brown Christmas on the television. I love the extra long break from school and the anticipation of opening gifts chosen just for you. I also love to watch those I chose gifts for open their presents as well.

Despite all the things I love, there are also several things I don't like. I really don't like the overcrowded stores, Especially Wal-Mart. The customer service there is bad enough already, but it is especially bad this time of year. Even though I like some Christmas songs, I don't like listening to the same Christmas songs, over-and-over again. I guess I'm just a Scrooge, or a Grinch, when it comes to the songs. To bad for me, the Christmas songs are one of my wife's favorite parts of the holiday season.

Just 30 more days to go!!