Wal-Mart has been known in recent years for not only offering products and good prices but also for their lack of customer services. It is this lack of customer service that is causing me to shop elsewhere.
This morning, before church, I went grocery shopping. At least 5 times I walked down aisles with employees working and I was never acknowledged. Three times I had trouble finding specific products and when I finally found someone who recognized I was there and asking them a question, they just looked at me and said, "I don't know." and went right back to work. One nice lady did finally help me, but I cannot give her any credit, because she was not wearing a name tag. When I finally reached the check out lanes, I started to walk up to an open register. The employee was starting to walk off and when she saw me coming, she let out a big sigh and said, "Crap, my relief shift should have been here by now, and I need to go." She reluctantly started to ring up purchases, the whole time letting out signs and complaining that she, "really needed to go." (Go where? to the bathroom, home, on break?) When I paid for my purchases, she just slapped the change back into my hand, after looking on the receipt to make sure she had the correct amount, and said in a frustrated tone, "Come back."
No! I will not go back! I am tired of being treated like an "Untouchable" to be looked down on. I am tired of waiting almost an hour, at times, to check out, when there are lanes that could be opened. I am tired of being ignored by employees, that is if I can find one to even help me when I need help. I am tired of managers making excuses about why, "they have a hard time finding good employees." I am tired of Wal-Mart and their crappy attitude.
I am taking my business elsewhere. I don't care if it cost me more money, I will not step foot in another Wal-Mart until I hear a public announcement that Wal-Mart, Inc., is making steps to improve customer service nation wide.
Join me in my boycott! Wal-Mart will never improve unless we take a chunk out of their profits.
